Solstice Wellness Retreat
Wellness Retreat & Venue · County Kerry, Ireland
“We run accommodation, a spa, yoga, and restaurant under one roof. ServicesGrid OS is the first system that treats that as one business, not four.”
Solstice ran six separate tools: a PMS for rooms, Mindbody for yoga, a POS for the restaurant, a spa booking tool, a separate payments account, and spreadsheets for everything else. Guest records were siloed — a guest who booked a room might never be shown the yoga timetable. Monthly reporting meant manually consolidating six data exports.
ServicesGrid OS's Enterprise tier gave Solstice a single tenant with accommodation, booking (spa and yoga), POS (restaurant), subscriptions (yoga memberships), and payments unified in one platform. The shared guest record linked room check-ins to spa bookings and restaurant spend, while the reports module gave the team a clearer cross-service revenue view without stitching together six exports.
Six tools became one. Monthly software overhead dropped by roughly 71%. Cross-service revenue per guest — the amount a room guest spent across spa, yoga, and restaurant — increased once the booking portal began surfacing relevant add-ons at check-in. Monthly reporting shifted from a half-day exercise to a much faster export-and-review process.
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