Terms & Conditions
Last updated: March 18, 2026
Use of the Platform
You may use ServicesGrid OS to manage your service business — including bookings, memberships, point-of-sale, inventory, staff, and payments. You agree not to misuse the platform, interfere with its operation, or submit fraudulent, abusive, or unlawful content.
Subscriptions and Billing
Paid subscriptions are billed monthly or annually through supported payment providers. You may upgrade, downgrade, or cancel at any time from your billing settings. Mid-cycle changes are prorated. Cancellation takes effect at the end of your current billing period — no data is deleted immediately.
Free Trial
New workspaces receive a 14-day free trial. No card is required to start. At trial end, add a payment method to continue — if not, your workspace is paused but not deleted. You can still log in to reactivate.
Accounts and Data
You are responsible for the accuracy of your account information and for keeping your credentials confidential. All tenant data is strictly isolated — you own your data and can export it at any time from Settings → Data Export.
Service Availability
We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is communicated in advance. The platform is provided “as is”; to the extent permitted by law, ServicesGrid OS is not liable for indirect or consequential losses from downtime or data loss.
Intellectual Property
The ServicesGrid OS platform, branding, and documentation are owned by ServicesGrid OS and its licensors. You retain ownership of your data. You grant us a limited licence to process it to provide the service.
Changes to These Terms
We may update these terms with reasonable notice. Continued use after a change takes effect constitutes acceptance of the updated terms.
Contact
Questions about these terms should be directed to legal@servicesgridos.com.