Member operations
Make membership, access, and resource use easier to operate every day.
- Recurring membership plans and renewals
- Desk, room, and resource bookings
- Passes, walk-ins, and member check-ins
🏢 For Communities
Membership management that scales with your community.
Recurring billing, drop-in passes, room and desk bookings, and member self-service in one portal.
We recommend Starter for communities — See live pricing in your market.
1 location
1 service pack
Your selected service pack activates the operational modules.
Common in this vertical
- Coworking spaces
- Makerspaces
- Sports clubs
- Member-led communities
Modules you'll lean on
Without ServicesGrid OS
The things that wear you down.
Chasing monthly dues by hand kills your evenings
Members get frustrated booking rooms over email
No view of which membership tiers actually retain
Built for the work your team does
Run the workflows your business recognizes.
The details that matter in day-to-day operations—not a generic list of software categories.
Community visibility
Understand what is being used and where your team needs to intervene.
- Membership and booking activity
- Service-level reporting
- Scoped staff access for community operators
Customer & member experience
A portal members will actually use
Let members handle routine account activity while staff focus on the community.
- Eligible resource bookings
- Subscription and payment activity
- Booking history and account visibility
The connected platform
The modules that do the work.
Bookings
Learn more Appointments, classes, court time, session scheduling.
- 1:1 and group bookings with capacity and conflict controls; waitlists where supported
- Recurring coaching and schedule-series workflows
- Conflict detection across staff, resources, and rooms
- Cancellation, reschedule, and no-show workflow controls
Subscriptions
Learn more Recurring memberships, auto-billing, dunning.
- Recurring membership plans with pauses, extensions, and renewals
- Auto-billing with supported checkout providers and smart retries for failed payments
- Bulk member import for migrations from competing platforms
- Per-service subscription gating (e.g. gym-only vs. all-access)
Payments
Learn more One-off, installments, refunds, reconciliation.
- One-off charges, installment plans, and deposits
- Refund and partial-refund flows with audit trail
- Reconciliation reports across cash, card, and bank transfers
- Tax-aware invoicing with per-tenant tax profiles
Staff & Access
Learn more Scoped roles, service-level permissions, audit trail.
- Granular roles: Super Admin, Admin, Manager, Coach, Staff
- Service-level scoping (a coach can only see their service)
- Invite-by-email with secure activation tokens
- Full audit log of who changed what, when, and from where
Reports
Learn more P&L, ops dashboards, service performance, exports.
- P&L, Ops P&L, Balance Sheet, and Cash Flow reports
- Revenue breakdown by service, channel, and tier
- Booking and revenue trend dashboards
- Per-service performance and coaching reports
Recommended for communities
Starter
— See live pricing in your market1 location
1 service pack
Run one service pack at one location.
Your selected service pack activates the operational modules.
- 1 location
- 1 service pack
- Up to 5 staff
Run your communities business on ServicesGrid OS
Start a 14-day free trial.
No card required. Cancel any time. Your data, your business workspace, your rules.