Changelog
What's new in ServicesGrid OS
Every feature, improvement, and fix — shipped in order.
Enterprise features — API keys, webhooks & white-label
External integrations, real-time event streams, and per-workspace branding are now available for supported higher-scope workspaces.
- NewAPI key management — generate scoped sk_live_* keys for external integrations.
- NewOutbound webhooks — receive signed POST events for bookings, payments, and members.
- NewTenant data export — download a full JSON archive of your workspace data.
- NewWhite-label branding — custom logo, primary colour, support email, and custom domain.
- NewReferral programme — share your referral link and track business signups.
Platform retention — onboarding, revenue snapshots & support logs
Tools for the ServicesGrid OS team to understand and improve tenant health across the board.
- NewTenant onboarding checklist auto-completes as staff, services, and members are created.
- NewDaily MRR / NRR / churn snapshots drive the platform billing dashboard.
- NewAT_RISK tenants now receive automated nudge emails (capped, no spam).
- NewSupport session log captures every impersonation — who, why, and how long.
- ImprovedFailed communication jobs can now be retried from the platform analytics page.
Self-serve billing & hosted checkout
Tenants can now pay, manage their card, and upgrade plans without contacting sales.
- NewHosted checkout — tenants choose a plan and pay with a supported online payment method.
- NewCustomer Portal redirect for card updates, invoice history, and cancellation.
- NewSubscription enforcement — expired or canceled workspaces are blocked at the API.
- NewTrial-ending banner visible to all tenant staff when <= 5 days remain.
- ImprovedWebhook handler now covers checkout.session.completed, subscription lifecycle events, and payment method attachment.
Multi-tenant platform launch
ServicesGrid OS ships as a multi-tenant SaaS. The platform admin layer is fully operational.
- NewPlatform admin portal — tenants, staff, billing, audit logs, announcements, and settings.
- NewTenant provisioning wizard — 4-step wizard to create a new business workspace.
- NewFeature gating — modules and seat limits enforced per subscription tier.
- NewImpersonation — platform admins can enter any tenant's workspace with a logged, time-limited session.
- NewBusiness signup — public registration flow with tier selection and auto-provisioning.
Initial release
Bookings, accommodation, POS, inventory, subscriptions, payments, staff, and reports — all live.
- NewBookings — appointments, classes, court time, coaching sessions.
- NewAccommodation — rooms, beds, check-in, length-of-stay billing.
- NewPOS & Food service — orders, kitchen display, recipe-aware menu costing.
- NewInventory — stock, allocations, low-stock alerts.
- NewSubscriptions — recurring memberships with automated renewals.
- NewPayments — one-off, installments, refunds, reconciliation.
- NewStaff & RBAC — scoped roles, service-level permissions, audit trail.
- NewReports — P&L, ops dashboards, cohort retention, exports.
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