Privacy Policy
Last updated: March 18, 2026
Information We Collect
When you use ServicesGrid OS, we may collect information you submit directly — including your name, email address, service of interest, and enquiry message — as well as usage data about how you interact with the platform.
How We Use Information
We use submitted information to respond to enquiries, provide and improve the platform, manage billing and subscriptions, send transactional notifications, and protect the service from spam or abuse.
How We Share Information
We do not sell personal information. We may share it with service providers who support hosting, communications, payment processing, and analytics — only where necessary to operate the platform. Tenant data is strictly isolated; no other tenant can access your data.
Data Retention
We retain information only for as long as reasonably necessary for account management, billing records, security auditing, and legal compliance. You may request deletion at any time.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us via the address below. Requests are honoured within 30 days, subject to legal retention requirements.
Security
Data is encrypted at rest and in transit. Platform staff access to tenant data is subject to logged, time-bounded impersonation sessions. We undergo regular security reviews.
Contact
For privacy questions, email us at privacy@servicesgridos.com and include “Privacy Request” in the subject line.